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FAQs


What are the Advertisers 070 Numbers and what are the charges for calling them.
Part of our service to our advertisers is keeping their personal details safe, in this case your phone number, hidden from other users of the website. This is done so that no one can abuse the information held on our system for other than contacting an advertiser concerning their advert. We replace an advertisers phone numbers with our own 070 number, which when a user calls, it redirects them to the phone numbers the advertiser entered while placing their advert.


How much does the call cost?
Placing an advert on our site is free of charge. In order to continue to keep them free, we make a small amount of revenue (50p per minute) from the 070 service that we now offer. This has also been universally welcomed for the privacy that it now offers our Private advertisers. People who call your 070 number in response to one of your ads will be charged 50p per minute from a landline. People calling from a Mobile will be charged more. Mobile callers should check with their Air Time providers, before calling the number, to find out what the actual charge will be, as this varies form operator to operator.


Where the callers use a Mobile phone to make the call they will be charged at that Operator's rate for calls to 070 numbers.
The cost of calling an 070 Personal Number from a mobile phone varies depending on the mobile operator the call is being made through. Callers are encouraged to confirm with their mobile operator the charge for calling a Personal Number with the prefix 070. Mobile operators are obliged to make their call charges readily available to their customers.
* Per second billing applies to calls where the operator used to make the call supports it *


As an Advertiser do I have to pay for the Service.?
There are no additional charges for the advertiser. The only charge is the cost of the phone call by the person dialling the advertisers number.


I don’t want a Personal Number on my advert, can it be removed?
No, at 'The Horse Exchange' we place private adverts free of charge, in order to continue to do so we make a small amount of revenue from the 070 service that we now offer. This has also been universally welcomed for the privacy that it now offers our Private advertisers.


Will it cost me more if I dial a Personal Number from a mobile phone?
Yes, calling from a Mobile Phone will cost you more than if you called from a Land Line. The cost of calling from a mobile phone varies depending on the mobile operator the call is being made through. Callers are encouraged to confirm with their mobile operator the charge for calling a Personal Number prefixed 070). Mobile operators are obliged to make their call charges readily available to their customers.
 
How much does it cost to place an advert with The Horse Exchange?
All horses for sale and ponies for sale are totally FREE of Charge and remain on our database until sold, or 6 months whichever is the sooner. It is up to you to delete your ad off the database using the 'Delete an Advert' link found in the navigation bar on the left of the screen.


How many horses for sale or ponies for sale adverts can I have?
As many as you like. You can use the same Username and Password for each ad.


Can I have a Photo with my horse for sale ad?
Yes. In fact we would prefer it, if all Ads had a photo. To add your horse photo, go to 'Send Photos' in the top navigation bar. Once you have uploaded your photo you can also add your Photo Name to your advert by clicking on Edit an Advert .


My photo is rejected when I send it to you!
This is normally because the image size is greater than 2Mb, which is the largest image file size that we accept, or that the photo is not saved in the .jpg or .jpeg formats.


Can I change a horse or pony for sale ad?
Yes. Use the 'Edit an Advert' facility. You will find this in the left hand navigation bar.


I live in America. Can I advertise my horse or pony for sale with you?
Yes. The Horse Exchange is a global free classified horse ad site.


I have forgotten my Password and Username!
No problem. Go to 'Forgotten Password?' link in the navigation bar to the left of your screen. This will take you to a short form that is then emailed to us. We will then email you back your 'Username' and 'Password' for the Advert in question. To go there right now click HERE.


How do I add a link back to my Site?
From the navigation bar on the left of your screen go to the 'Add a Business Ad' and click on this link. This will take you to a Form where you can enter your details directly from your computer. Your Business / Classified ad must be a Horse related service in some way.
On the Form there is a box to fill in called Website. If you put your URL in, this will provide a live link back to your site.
We would appreciate a reciprocal link.





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